Ferrari88 is committed to handling your personal data with care, transparency, and integrity. This Privacy Policy explains exactly what we collect, why we collect it, and how we protect it.
Every data decision at Ferrari88 is guided by these six principles. They are not aspirational statements — they are operational requirements reflected in how we build and run our platform.
We collect only the personal data that is strictly necessary for account operation, payment processing, identity verification, and regulatory compliance. Nothing more.
All personal data is encrypted at rest and in transit using 256-bit SSL/TLS. Access to player data is restricted to authorised personnel on a strict need-to-know basis.
We tell you clearly what data we hold, why we hold it, and who we may share it with. No hidden data practices, no undisclosed third-party data sales.
You have the right to access, correct, and request deletion of your personal data. Our data team will respond to all such requests within 30 days.
Personal data is retained only for as long as required to fulfil its collection purpose or to comply with applicable legal and regulatory retention obligations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes. Any data sharing is limited to our regulated service partners and legal obligations.
The table below sets out each category of personal data Ferrari88 collects, the legal basis for collecting it, and the specific purpose it serves on our platform.
| Data Category | Examples | Legal Basis | Purpose |
|---|---|---|---|
| Identity Data | Full name, date of birth, MyKad / passport number, nationality | Contractual necessity; legal obligation | KYC Verification Age Confirmation |
| Contact Data | Email address, mobile phone number, residential address (including city — e.g., Kuala Lumpur, Johor Bahru) | Contractual necessity | Account Comms Support |
| Financial Data | Payment method identifiers (e-wallet account reference, bank account number, crypto wallet address), transaction history in MYR or cryptocurrency equivalent | Contractual necessity; legal obligation (AML) | Payments Fraud Prevention |
| Technical Data | IP address, device type, browser type, operating system, session timestamps, login history | Legitimate interests | Security Fraud Detection |
| Usage Data | Games played, bets placed, deposit and withdrawal frequency, pages visited, session duration | Legitimate interests; consent | Personalisation Responsible Gambling |
| Marketing Preferences | Email marketing opt-in status, SMS notification preferences, promotional communication history | Consent | Promotions Offers |
| Support Records | Live chat transcripts, email correspondence, complaint records, feedback submissions | Legitimate interests; legal obligation | Customer Service Dispute Resolution |
As a player and data subject, you hold the following rights regarding your personal information held by Ferrari88. To exercise any of these rights, contact our data team at [email protected].
Request a full copy of all personal data Ferrari88 holds about you. We will respond within 30 calendar days of a verified request.
Ask us to correct inaccurate or incomplete personal data in your account at any time. Updates are applied promptly following identity confirmation.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
Receive a structured, machine-readable copy of personal data you have provided to Ferrari88, where technically feasible and legally applicable.
Object to the processing of your personal data based on our legitimate interests, including the use of your usage data for product personalisation.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior processing.
Lodge a complaint with the relevant supervisory authority if you believe we have processed your data in breach of applicable data protection legislation.
This Privacy Policy ("Policy") describes how Ferrari88 ("the Company", "we", "us", "our") collects, processes, stores, shares, and protects personal data relating to users ("Players", "you") of the online gaming and sports betting platform operated at ferrari88.cam (the "Platform").
Ferrari88 is committed to protecting the privacy and personal data of all players, including those accessing the Platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations across Malaysia. We handle all personal data in accordance with applicable data protection legislation and recognised international best practices.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform as a whole. In the event of any conflict between this Policy and the Terms & Conditions on a data protection matter, this Policy shall prevail.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
Ferrari88 collects the following categories of personal data from players and prospective players:
Sensitive Data: Ferrari88 does not intentionally collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information. If any such data is incidentally provided during a support interaction, it will be deleted as soon as it is identified as unnecessary for the stated support purpose.
Ferrari88 collects personal data through the following means:
Ferrari88 processes personal data only where a valid legal basis exists. The applicable legal bases for our processing activities are as follows:
Personal data collected by Ferrari88 is used for the following purposes:
Ferrari88 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes. We may share personal data with the following categories of recipients only where strictly necessary and subject to appropriate data protection safeguards:
All third-party service providers who access personal data on behalf of Ferrari88 are bound by contractual data processing agreements that restrict their use of your data to the specific purpose for which it was shared and require them to maintain appropriate technical and organisational security measures.
Ferrari88 operates internationally and some of our service providers, infrastructure partners, and game content studios are located outside of Malaysia. As a result, your personal data may be transferred to, stored in, or processed in countries outside Malaysia.
Where personal data is transferred internationally, Ferrari88 ensures that appropriate safeguards are in place, which may include standard contractual clauses approved by relevant regulatory authorities, adequacy decisions recognising equivalent data protection standards, or other legally recognised transfer mechanisms.
By using the Ferrari88 platform and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data in the manner described herein, subject always to the protections described in this Policy.
Ferrari88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
Ferrari88 uses cookies and similar tracking technologies on the Platform to ensure its correct functioning, enhance your user experience, and gather analytics data that helps us improve our services. The categories of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the Platform or completing transactions.
Ferrari88 implements robust technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. Our security infrastructure includes:
While Ferrari88 applies industry-leading security measures, no online platform can guarantee absolute security against all threats. You play an important role in account security by maintaining a strong, unique password and enabling two-factor authentication on your account.
Subject to applicable law, you have the rights described in the "Your Data Rights" section above, including the rights of access, rectification, erasure, restriction, portability, objection, and the right to withdraw consent. To exercise any of these rights, please submit a written request to our data team at [email protected].
Ferrari88 will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it.
We may require you to verify your identity before processing a data rights request, to ensure that personal data is not disclosed to an unauthorised party. This verification step is a protective measure for your benefit.
Note on Erasure Requests: The right to erasure is not absolute. Ferrari88 may be required by law to retain certain categories of personal data — in particular, financial transaction records and KYC documents — for defined statutory retention periods even following an erasure request. We will inform you of any such limitations when responding to your request.
The Ferrari88 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If Ferrari88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and permanently close the associated account.
If you believe that a person under 21 has registered an account or submitted personal data to Ferrari88, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action.
The Ferrari88 Platform may contain references to our regulated payment processing partners (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, Maybank, CIMB, Public Bank, and Hong Leong Bank) in the context of explaining our payment methods. Ferrari88 is not responsible for the privacy practices of these third-party organisations, and we encourage you to review their respective privacy policies before sharing personal data with them directly.
Ferrari88 does not embed third-party advertising content, social media widgets, or external tracking pixels on its Platform without your prior consent.
Ferrari88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable legislation, regulatory guidance, or our business practices. Material changes to this Policy will be communicated to registered players via email notification to the address held on your account, or by displaying a prominent notice on the Platform, not less than 14 days before the revised Policy takes effect.
The "Last Updated" date at the top of this page will always reflect the current version. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
For all privacy-related enquiries, data rights requests, or to report a suspected data protection concern, please contact Ferrari88's data protection team using the following channel:
Email: [email protected] — please include "Privacy Request" or "Data Rights" in your subject line. Our data team operates 24 hours a day, 7 days a week, and will acknowledge your enquiry within 5 business days.
For general account queries, game support, or payment assistance, please use the Live Chat function available on the Platform or visit our FAQ page for quick answers to common questions.
Play with confidence knowing your personal information is protected by industry-leading security and a transparent privacy framework. For players aged 21 and above only.